FAQ

Manufacturing Questions Answered

500 MOQ • ISO-certified since 2013 • 8h response

Ordering & Production

What is your minimum order quantity (MOQ)?

Our MOQ is 500 pieces per style, per color. This low minimum supports emerging brands and allows market testing before scaling up. For established retailers, we seamlessly handle 50,000+ piece orders.

What is the difference between OEM and ODM services?

OEM (Original Equipment Manufacturing): You provide complete designs, tech packs, or samples — we manufacture exactly to your specifications. ODM (Original Design Manufacturing): You share a concept or brief — our design team develops the product from sketch to final sample.

How long does custom bag production take?

Sample development: 7-14 days. Bulk production: 30-35 days after sample approval. Total timeline from inquiry to delivery: approximately 45-50 days. Rush orders available upon request.

Samples & Pricing

Do you offer free samples?

Yes. For qualified orders (500+ pieces), we produce a physical pre-production sample at no charge. The sample fee is fully refundable against your first bulk order. Virtual samples and 3D renders provided at no cost.

What customization options are available?

Materials (600D/1680D polyester, nylon, canvas, leather), Pantone color matching, screen printing, embroidery, heat transfer, YKK zippers, custom hardware, woven labels, and retail packaging. Full tech pack support.

What is your pricing structure?

Pricing depends on material, size, complexity, and order volume. We offer factory-direct pricing with no middlemen. Request a quote — we respond within 8 hours with detailed breakdowns.

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